Telguard

No 1 for Door Entry

Telguard gained the British Approvals Board for Telecommunications in June 1994 which meant that we could plug the TelGuard system into BT phone sockets. They have systems designed for use on single houses or estates of high rise apartments.

TelGuard simply plugs in to a dedicated ‘BT’ type telephone socket, just like your home telephone. Think of Telguard as a computerised telephone. Now due to technical advances we use mobile phone technology as an alternative to a telephone land line. All that is required is a GSM SIM card rather than a ‘BT’ type phone socket. Telguard then makes calls via the mobile phone network to the destination.

There is a large memory inside the Telguard and your telephone number is programmed into the memory remotely by computer. The number is then allocated a speed dial number which is the number of the flat or house that you live in.

When a visitor arrives they press your known number (number 26 for flat 26) and then press the ‘CALL’ button. A local phone call is made, your home phone rings and when you answer the call you can speak to your visitor. Alternatively the call can be made to your mobile phone.

When you want to let them in just press the chosen digit on your phone keypad (normally the ‘#’ key) and the door opens. If you don’t want to let your visitor in simply put the phone down. If you are out the Telguard can divert the call to a mobile or your work phone so that you are still able to communicate with your visitor and let them in if you wish; it could be an important delivery. If you are on the phone there is no need to miss your visitor.

Call Waiting or Caller Line Identification from BT will let you know when another caller is trying to contact you, and who, and you can switch between calls to speak to your visitor and let them in if required. Alternatively the call can be diverted to your mobile phone which will also show the identity of the caller (ie ‘Front Door’).

Telguard

wp65361c88_06The door entry system on any multi user property has historically been a high cost item to install, maintain and quite often within 10 years – replace. The cost of the equipment itself is minimal compared to the huge labour cost of running cables all over the building and entering every apartment to fit an intercom handset just inside the front door.

The disruption caused by the presence of a team of installation engineers for sometimes weeks added to the need for redecoration of the property is also an inconvenience. Ever played ‘Pin the tail on the Donkey’? Once the system has finally been installed then it needs to be commissioned.

This is when further problems may arise due to a cable being damaged or a connection not being good, the fault then needs to be found.

When you want to let them in just press the chosen digit on your phone keypad (normally the ‘#’ key) and the door opens. If you don’t want to let your visitor in simply put the phone down. If you are out the Telguard can divert the call to a mobile or your work phone so that you are still able to communicate with your visitor and let them in if you wish; it could be an important delivery. If you are on the phone there is no need to miss your visitor.

Call Waiting or Caller Line Identification from BT will let you know when another caller is trying to contact you, and who, and you can switch between calls to speak to your visitor and let them in if required. Alternatively the call can be diverted to your mobile phone which will also show the identity of the caller (ie ‘Front Door’).

Try the benefits from our GSM range, there are fewer telephone related costs associated with our GSM range, although call charges can be more expensive than land line calls. There is no line installation cost or any line rental charges.

The Telguard GSM range requires either a Pay-As-You-Go or contract SIM card. It is recommended that a SIM from one of the main network service providers (Vodafone, O2, T-Mobile). Mobile fax and data must be enabled on the SIM, Vodafone and O2 are our preferred network service providers purely for the fact of seemingly better network coverage and quality of customer services experienced by us. Due to the fact Orange does not support fax and data we are unable to recommend Orange.

The costs of the calls are dependent on the tariff applied by the network service provider. Most calls will be well within 60 seconds so ‘by the second’ call charges are preferable. A single user or a small site would probably benefit from a PAYG SIM while a multi user site would be advised to use a contract SIM. The contract SIM will have a number of free minutes as part of the ‘package’ making calls from the Telguard free up to the air time provided.

The key to finding out how many minutes to get on the contract SIM is to use a PAYG initially and at the end of the first month the amount of credit used will give an indication of how many minutes were used and so a contact SIM can be purchased to cover the call pattern.

As with the call charges associated with a land line system the calls from a GSM system at a multi user site would be paid as part of the communal service charge. It is important to remember that the Telguard GSM does not store any numbers or information on the SIM. All the telephone directory information is stored on a separate nonvolatile memory on the circuit board.

When the system is finally up and running the costs associated with keeping hard wired entry systems operational over their life span are high. If the labour cost of installation could be removed along with the cable that will need to be replaced at some point and also remove the static intercom handsets then surely the cost of door entry as a facility will be reduced. Enter the world of Telguard. Our range of systems do just that – reduce installation costs, the need for cable all over the building and the cost of maintenance.